If you can successfully modify, go back to your default browser and perform a clear cache. Once signed in, go back to the bank setting and update the information you want to edit. To isolate this, try logging into your QuickBooks Online (QBO) account using a private browser or incognito. I checked if there's an ongoing issue about the editing data in PayPal but, there isn't currently one. It is our responsibility to make sure your concerns are addressed as soon as possible. Hi, you for posting here in the Community. I'll personally send feedback on what you shared about your experience with our phone support representatives. You've got me here in the Community if you need additional assistance with this concern.

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They have the proper tools to check on your transactions and very what's causing the issue. If the issue persists after trying these steps, I'd suggest reaching out to our Customer Care Team. Select the blue tile for the bank account.įor more details about this process, please refer to this article: What to do if bank transactions won’t download.If everything looks good, go back to the Banking tab in QuickBooks.

Any display or login issues on the bank’s end can block downloads. Check your account page for messages, notifications, or alerts.If you can sign in to your bank’s website, you’re halfway there.Sign in using your bank website username and password.Select Add Account (you won’t add an account, you just need the listed URL).If the problem continues, you can try logging in to your bank's website to verify if the issue has something to do with your financial institution. I can share some troubleshooting steps to get this sorted out.ĭo you encounter any errors while trying to do the process? If so you can try fixing the online banking errors by following the steps found in this link: How to manually update an account to fix banking errors.

Hi there, appreciate you providing the details about the steps that you've tried to fix this issue.

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